Privacy Policy
Last updated: January 2026
1. Data controller
Encumbrancenm S.L. (Tax ID: B-84729156), with registered office at Calle de Velázquez, 27, 2nd Floor, 28001 Madrid, is the entity responsible for processing personal data collected through this platform. You can contact us at info@encumbrancenm.com for any data protection enquiries.
2. Data we collect
We collect data that you voluntarily provide through contact forms: name, email address, and the content of your message. We also collect technical browsing data such as IP address, browser type, operating system, and pages visited, through cookies and similar technologies.
3. Purpose of processing
Your data is processed for the following purposes: responding to your enquiries and information requests; providing you with information about our real estate crowdlending services; improving the user experience on our platform; complying with applicable legal and regulatory obligations; and, where applicable, managing your participation as an investor in projects.
4. Legal basis for processing
The processing of your data is based on: your express consent when submitting a contact form; the execution of pre-contractual or contractual measures when you request information about investments; the legitimate interest of Encumbrancenm S.L. in improving its services; and compliance with legal obligations, particularly those derived from anti-money laundering and counter-terrorism financing regulations.
5. Data recipients
We do not share your personal data with third parties except where required by law. We may share data with: technology service providers acting as data processors under confidentiality agreements; regulatory authorities (CNMV, Bank of Spain) when required by current legislation; and legal and tax advisors in the framework of our obligations.
6. Data retention
We will retain your personal data for as long as necessary to fulfil the purpose for which it was collected. Contact data is retained for a maximum of 2 years from the last interaction. Data linked to legal obligations is retained for the legally established periods. You can request the deletion of your data at any time.
7. Your rights
In accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Data Protection and Digital Rights Guarantee, you have the right to: access your personal data; request its rectification or deletion; object to processing; request processing limitation; exercise your right to data portability; and withdraw consent at any time. To exercise these rights, send an email to info@encumbrancenm.com clearly stating your request.
8. Security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include data encryption in transit and at rest, role-based access controls, and periodic security audits.